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| | Meg Crofton nommée Présidente des Opérations de Disney Parks & Resorts (US et France) | |
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| Sujet: Meg Crofton nommée Présidente des Opérations de Disney Parks & Resorts (US et France) Mer 06 Juil 2011, 00:24 | |
| Meg Crofton, l'actuelle présidente de WDW prend la tête de la division "Operations" de Parks&Resorts (dirigée par T. Staggs) suite au départ à la retraite de A. Weiss ... Elle chapeautera l'ensemble des complexes de Californie, Floride et France. Mais rassurez vous, P. Gas reste à la direction de DLP ... Pour le moment ... Seul les parcs asiatiques iront rendre des comptes à un autre directeur : B. Ernest (Tokyo, Hong-Kong et Shangai). Serait-ce un premier pas vers l'intégration pure et simple de Disneyland Paris sein de la WDC ? La question mérite d'être soulevée... Pour plus d'infos pour les anglophones : http://www.orlandosentinel.com/the-daily-disney/os-disney-executive-changes-20110705,0,6941221.story?track=rssEt pour ceux que ca intéresse, ce bon vieux Holtz lui dirigera toujours Cruise Line et Adventures by Disney mais hérite en plus des DVC. |
| | | Tyrower
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| Sujet: Re: Meg Crofton nommée Présidente des Opérations de Disney Parks & Resorts (US et France) Mer 06 Juil 2011, 14:14 | |
| En effet. En gros : Meg Crofton, présidente de WDW, préfère réduire le budget des réhabilitations etc afin de pouvoir faire plus de profit. Elle s'en fiche un peu des standards Disney... Elle est du genre à laisser "pourrir" le Galion comme ça a été le cas ici, à Paris. Bon après je ne pense pas qu'il y aura vraiment d'impact, du moins je l'espère, mais c'est vraiment pas la meilleure personne à mettre à ce poste!
Dernière édition par Tyrower le Mer 06 Juil 2011, 14:24, édité 1 fois |
| | | Panpan
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| | | | Julien-Fantillusion
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| Sujet: Re: Meg Crofton nommée Présidente des Opérations de Disney Parks & Resorts (US et France) Mer 06 Juil 2011, 16:03 | |
| - Panpan a écrit:
- Le sentiment que l'on a en parcourant les forums US sur WDW. Et bien, on dirait nous en train de parler de DLP !
Tout ça pour dire que bcp sont très mécontents de la gestion actuelle de WDW. c'est vrai qu'avec 3 feux d'artifices par soirs, double parade electrique, des parc qui ferment à 02h00 / 03h00 du matin, un presque casi double fantasmic par soir, des parcs top au niveau de l'entretien.... LES PAUVRES!!! Ex. Cast Member | Big Thunder Mountain | Phantom Manor | Thunder Mesa Riverboat Landing | |
| | | Panpan
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| | | | J. Thaddeus TOAD
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| Sujet: Re: Meg Crofton nommée Présidente des Opérations de Disney Parks & Resorts (US et France) Mer 06 Juil 2011, 16:43 | |
| Le titre de ce Sujet est légèrement exagéré mais bon... bien mauvaise nouvelle en effet!! Kevin Yee parle régulièrement des problèmes de maintenance à WDW (quelques améliorations récemment: http://miceage.micechat.com/kevinyee/ky070511a.htm) Lu sur MiceAGe: DISNEY FANS UNITE - Time for you to be vocal. The woman responsible for running Disney World into the ground is now in charge of all the US Disney parks (including Disneyland). Has Disney learned nothing from the Paul Pressler era (when they promoted the worst Disneyland President in history over all the parks)? As fans, we simply must make it clear that this is horrendous news and we will not stand for it. Speak up people and don't let up until this travesty is reversed. Time for Meg to go to the GAP! - Dusty Just a quick note from Al Lutz: Yes, Meg Crofton is apparently "in charge" of the US and Paris Disney parks. No, she does not have same job that Al Weiss had; it has been reconfigured.
Yes, we may see her occasionally on the West Coast. No, she won't be a regular visitor to the West Coast.
Yes, things probably won't get all that much better at WDW. No, things probably won't change all that much at the Disneyland Resort.
Yes, this is a very short comment for such a major upheaval. No, this isn't the whole story.
Yes, we'll have more to tell you as soon as we finish researching everything. C'est à jamais |
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| Sujet: Re: Meg Crofton nommée Présidente des Opérations de Disney Parks & Resorts (US et France) Mer 06 Juil 2011, 18:54 | |
| Niveau réhab, je souligne quand même un petite nota qui change pas mal la donne : les budgets réhabs étaient limités à 3% du CA suite à la restructuration de 2004, passé à 5% à partir de cette année, soit presque le double ! Avec une grosse enveloppe spéciale juste pour cette année afin de parer au plus urgent pour les 20 ans. De quoi pouvoir se rapprocher un peu plus du Disneyland Ca. actuel que de celui de 2004 (pour ceux qui ont connu la sombre période Pressler)
Sur ce point, j'ai donc bon espoir que le plus dur soit enfin derrière. Ok, c'est déjà ce qu'on pensait en 2001, puis en 2006, mais bon la troisième sera peut être la bonne ? Et sinon ben on attendra 2016 pour un prochain plan de rénovation... |
| | | J. Thaddeus TOAD
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| Sujet: Re: Meg Crofton nommée Présidente des Opérations de Disney Parks & Resorts (US et France) Mar 12 Juil 2011, 17:18 | |
| C'est long à lire mais... intéressant!! Meg StoryThe online Disney fan community erupted in shock and horror last week at the news that Meg Crofton was being promoted to the title of President of operations for Disney’s American and European theme park properties, a portion of the job duties that Al Weiss has held for the previous six years. On its surface the news was disheartening, and for Disneyland fans especially it seemed to be a giant step back to the days of Paul Pressler and Cynthia Harriss when the Anaheim parks languished and dimmed as attractions were run to failure, yet blow-dried executives glossed over the gloom with fake declarations that everything was fabulous and this was exactly the direction Disneyland needed to take in the new century. For the Disney fan base, other than a few photos of her in the Mommy blogs Disney is so fond of cultivating these days, Meg has a rather lackluster resume; starting her career out of college as a manager in the marketing department of Disney’s internal phone company back in 1977, a time when most big companies ran their own telecommunications networks to get around the monopoly of the Bell System. Meg left Disney for a time in the early 1980’s, and then hired back in to the phone company before rising quickly through the management ranks of Orlando’s Human Resources department in the 1990’s. This is not a Disney leader who has pictures of themselves bussing tables at Tomorrowland Terrace in a polyester jumpsuit, or can tell funny stories at cocktail parties about the time they were working the Hall of Presidents in college when the animatronics went on the fritz and George Washington slapped Richard Nixon and the audience applauded. Meg is a product of a solely white-collar, administrative, paper-pushing career with none of the glamour and street-cred associated with spending time working onstage in the theme parks. On top of that staid history, she’s been in charge of WDW for over five years as it went through a noticeable decline. To be blunt, despite the many excuses offered by online apologists, the comparison to the Disneyland of a decade ago is rather apt for the Walt Disney World of today. The core WDW properties around the Magic Kingdom complex are hitting the same mid-life crisis that Disneyland hit around its 40th birthday in the mid to late 1990’s, with attractions and facilities looking worn and tired, and the basic infrastructure around the Magic Kingdom park in particular seemingly falling apart at the seams with weekly problems with transportation or rapidly aging hotels. As Crofton (shown above) has been in charge of the entire Walt Disney World property for the last five years, the buck has to stop with her, and people lay most of the blame at her feet for the stale and neglected state of too much of the WDW property. At the very least you would have thought the lessons learned at Disneyland from 1996 to 2003 would have been used by the Florida team to stave off the same types of problems, but apparently WDW is doomed to repeat Disneyland’s mstakes, even if they’ve been more liberal with the new paint lately than Pressler ever was. We won't even mention how they were caught so flat-footed by the Harry Potter jauggernaut that has fueled the Universal complex down the road. In the meantime, back in California, several well placed executives in Anaheim, Glendale and Burbank had been able to convince Tom Staggs that the setup of the “One Disney” structure Jay Rasulo dreamed up was too stifling to the Anaheim operation. (Not to mention the Parisians who had been weighing in with similar thoughts) While there is still great merit in streamlining some of the administrative and back-of-house tasks shared by the various properties, the thought that Disneyland could ever operate just like Walt Disney World, or vice versa, was the fatal flaw to the One Disney structure cooked up by Jay Rasulo. Tom Staggs had repeatedly acknowledged those concerns about a bloated bureaucracy in Florida over the past six months, and he was agreeable to creating a different hierarchy that would give Anaheim leaders further autonomy while allowing them to tap into the streamlined One Disney structure when and where it suited the local culture and operation. TDA executives were then quite pleased to hear of the rumored changes coming after Al’s retirement. To his credit, Al Weiss (shown above) was technically in charge of the Anaheim property for the past five years, but he knew well enough to stay out of the operation except for some long-term strategizing. As a lifelong Floridian, Weiss would visit Southern California regularly if a bit grudgingly, but he primarily stayed in Burbank and Glendale, with a rare drive down to Anaheim only once or twice a year. He had absolutely no facial recognition at the Anaheim property, and very little name recognition amongst anyone below the executive ranks. Weiss could walk around Disneyland completely anonymous, and his rare visits out in the park over the last few years usually consisted of polite conversation with middle management about how pleasant the SoCal climate was and how well-maintained the attractions were in Anaheim. Weiss allowed the local leaders to run their property as they see fit, and he stayed out of the way. In that executive environment, Anaheim has had what many consider a new Golden Age for the past six years of countless new and updated attractions, new parades and night spectaculars, and well maintained facilities young and old, with the 1.2 Billion extreme makeover of DCA the big prize waiting for 2012. The reality out in Florida during that same time frame, however, was almost a complete opposite experience; and again it should be noted that Crofton was in charge of the entire property during that whole time. In this delicate environment of a visibly declining Florida property, Crofton doesn’t do much to put fans or Cast Members at ease with her carefully crafted corporate personality that never veers off-script and always includes the latest marketing buzzwords. For all their alleged marketing savvy and attempts to harness social media, Disney’s senior executive structure in Orlando still thinks it’s communicating with a mentally-challenged audience who has nowhere else to go for news or information. Crofton personifies this unfortunate executive trait, and she appears to shy away from actually appearing in the parks or engaging the fans and her Cast. A perfect example was the recent D23 Destination D event celebrating WDW’s 40th anniversary at the Contemporary Hotel, where Crofton and the rest of the Orlando execs chose not to show their face that weekend, even if just for a 30 or 45 minute window of working the crowd in the lobby at one of the pre or post-event mixers. (George Kalogridis, on the other hand, gladly appeared at Disneyland’s Destination D last summer for an onstage interview and then wandered through the lobby afterwards shaking hands and posing for photos.) Key insiders have acknowledged that Crofton and the Orlando team have embraced the trendy social media technology not so much for the desire to communicate, but because they think it absolves them of having to actually appear at fan events or walk through a crowded theme park on a steamy Orlando day. Yet there are very few people left who can’t see right through that. A few banners popped-up backstage at Disneyland noting a website's readers had voted DCA third place for best theme park in the US. USA Today also ran a story last week about how Disney has improved DCA. Note some of the comments there about WDW's decline. So, with that all said, it took lots of folks in TDA by unfortunate surprise when Crofton was elevated to a newly created role that technically oversees the Disneyland Resort. Interestingly, the announcement was not put on any of the usual internal communication devices, like Disney’s intranet site or other online resources that are normal venues for executive communication and that were all used to boldly announce Weiss’s retirement just a few weeks earlier. There was just the one memo, sent electronically only to top executives who were then expected to forward it on as they saw fit. The local media in SoCal didn’t cover the story at all, and if it weren’t for a single blog post by Orlando Sentinel reporter Jason Garcia that was endlessly circulated around TDA and theme park offices, it would have been nearly impossible to tell anything had happened. The good news here is that after the announcement, the Burbank organization was dispatched for some damage control in Anaheim to help explain that it’s not as bleak as it looks. On the contrary, this change is going to offer the TDA team more of the reins on their own destiny while Crofton stays even busier in Orlando. Crofton still retains sole ownership of the WDW property, as she wasn’t outright promoted to a new position with someone else to fill her old role; rather she was just given a new slate of committee meetings to schedule in to her traditional workload. The shakeup Staggs rolled out also cut loose the DVC business, the struggling Adventures by Disney group, the successful Disney Cruise Line, and the three Asian properties from Weiss’s old role, sending those key facets of the Disney Parks empire to their own presidents and executive hierarchy that no longer intersects with the domestic theme parks. Crofton’s executive strengths, primarily in Disney’s famously out-of-touch Human Resources group, will come in handy if a proposal that has been kicking around for a few years gets the green light; the outsourcing of the HR department at all the American properties. The new executive structure also doesn’t help to stifle pesky rumors that Disney might be open to shopping their various Parks & Resorts division around to an outside buyer; either the newly-created Asian division to a Chinese government-backed concern flush with cash, or the Euro-American parks division and/or the Cruise Line/DVC group to an interested party on either side of the Atlantic. We honestly can’t get a better read on that rumor, other than we have heard about an internal list of negatives for the company that is currently longer than the positives. But back in the current situation, TDA appears assured Crofton will be a figurehead who already has enough charity boards to sit on to keep two or three people busy. She sits on the board of the Metro Orlando Economic Development Commission, the board of the Central Florida Regional Commission on Homelessness, she’s an acting executive at Orlando’s Phillips Performing Arts Center, and just last month she was named to the 13-member Board of Trustees for her alma mater, the University of Central Florida. No wonder she didn’t have time to stop by the Contemporary for Destination D! What the Anaheim team will have to get through, however, is the upcoming goodwill trip Meg has to make to Disneyland to pander to the locals at the park with the little, tiny castle. You can bet Crofton’s executive handlers are researching some Disneyland history for her to memorize on the plane, and her speechwriter will soon be preparing her schmoozy talking-points that are heavy on the Walt references. If Crofton gets desperate with the Disneylanders, she may even un-casually mention the fact that she was born in San Diego (before her family moved to Orlando when she was in kindergarten), since nothing goes over like a lead balloon at Disneyland than a native Floridian on a tight-smile executive tour. There’s still no word on whether Crofton will make an appearance at Anaheim’s D23 Expo next month, but she could kill two birds with one stone and fold her goodwill tour of Disneyland in with a strategic appearance at the Expo since Staggs and Iger will both be there on Friday, August 19th. http://miceage.micechat.com/allutz/al071211a.htmC'est à jamais
Dernière édition par J. Thaddeus TOAD le Mar 12 Juil 2011, 20:40, édité 1 fois |
| | | MissM
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| Sujet: Re: Meg Crofton nommée Présidente des Opérations de Disney Parks & Resorts (US et France) Mer 17 Aoû 2011, 07:56 | |
| Le récit de la viste de Meg Crofton à Disneyland Resort. Passenger checkIt will be quite telling to see which executives show up later this week in Anaheim. George Kalogridis and his top TDA execs will be out in force as the de facto hosts for the Anaheim event. What wasn’t clear just last week was whether or not Meg Crofton or any of the WDW executives would make the trek out to SoCal for D23. At the very least, you would think the Team Disney Orlando (TDO) execs and their spouses would want to escape the Orlando weather this time of year. If Meg does make her appearance, it will be her chance to introduce herself formally to the legions of curious Cast Members and Imagineers in Anaheim and Glendale. Meg’s first visit to Anaheim several weeks ago was an unpublicized event that allowed her to see the Anaheim property first hand, as she has very little experience with Disneyland or Southern California. A decision was made by a well-meaning TDA organizer to rent a fancy “executive limousine-bus” so that George Kalogridis could drive Meg around the various parts of the Anaheim property along with the top TDA Vice Presidents so they could explain out in the field how Disneyland Resort all fits together. The shiny rented bus was all black with very dark tinted windows, looking like something from a bad spy movie or a Barbra Streisand road tour. As it traveled all over property the appearance was that TDA was protecting a standoffish Florida leader cloaked in secrecy and unwilling to let the unwashed masses of California Cast Members to even look at her. It should be noted that Anaheim Cast Members, from Jungle Cruise Skippers right up to their top management, are inherently suspicious about anyone from Walt Disney World. Anaheim Cast members CM’s travel to WDW regularly on cheap vacations, and they’ve seen firsthand what has become of the sprawling property out there. An unsettling black bus trolling the backstage alleyways of Disneyland with Floridians aboard doesn’t help put their mind at ease. Word got out quickly amongst the CM’s and middle management that Meg was in town, and that her darkly tinted limo-bus was to be allowed to enter or exit through any gate or part of the property it wanted to with no questions asked. The format of the bus tour was understandable, but there probably should have been just a bit of schmoozy meet n’ greets planned along the route, as just 20 minutes spent showing her face and saying hello in a few of the busy Cast Member cafeterias would have spread the word that Meg was in town and that she’s actually quite a nice lady. But the ominous black bus with deeply tinted windows and a tight schedule to keep sent the opposite message, unfortunately unintended. Let’s hope that if Team Disney Orlando execs do make it out to D23 that... they remember the power of today's social media and instant communication, that the Cast Members who operate their properties don’t bite, and that Disneylanders in particular are intensely proud of their park and would love to show off their home turf to the visitors from back east. (We won't even get into how more than a few TDA suits nowadays make a special point to be out among the visitors and many of the annual passholder regulars, interactions which are much too rare on the other coast). http://miceage.micechat.com/allutz/al081611a.htmC'est à jamais |
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| | | | Mocheté Fatale
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| Sujet: Re: Meg Crofton nommée Présidente des Opérations de Disney Parks & Resorts (US et France) Ven 26 Aoû 2011, 22:10 | |
| - Walt Disney Devoted a écrit:
- En fait, elle est à DLP en ce moment. Je l'ai vu hier au DLH avec Mr. Gas.
Comme Tom Staggs elle fait le tour des parcs (pour elle probablement que US et Paris).
Si Tom est là, il pourrait peut-être aller remonter les bretelles du petit Nicolas pas sympa. Ce forum et son ambiance auront eu raison de moi : "Citer, Critiquer, Détester". |
| | | jul In Memoriam
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| Sujet: Re: Meg Crofton nommée Présidente des Opérations de Disney Parks & Resorts (US et France) Ven 26 Aoû 2011, 22:16 | |
| - Mocheté Fatale a écrit:
- Walt Disney Devoted a écrit:
- En fait, elle est à DLP en ce moment. Je l'ai vu hier au DLH avec Mr. Gas.
Comme Tom Staggs elle fait le tour des parcs (pour elle probablement que US et Paris).
Si Tom est là, il pourrait peut-être aller remonter les bretelles du petit Nicolas pas sympa. non il n'y a que Meg |
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